At Lucozzio Ceramics, all sales are final. We do not offer refunds on any of our products, including but not limited to wash basins, skirting, and other home improvement items.

Exceptions:
Refunds or replacements will only be provided if the product is proven to be defective or damaged upon delivery, subject to our inspection and approval.

Eligibility for Replacement:

• Claims for damaged or defective items must be made within 7 days of delivery.

• Proof of purchase and photographic evidence of the defect or damage must be provided.

We are committed to ensuring that every product meets our high standards of quality and craftsmanship. Please carefully review your order before completing your purchase. If you have any questions, feel free to contact our customer support team.

Thank you for understanding our policy.